Shopping Safely

It's best to check directly with individual retailers as rules may vary. 

Festival Place will be following Government Guidance in regards to rules with Face Coverings. It is recommended that those who are able to, wear a face covering in crowded indoor areas such as toilets and corridors.

You can read more about this here. 

We have a handy traffic light system on our website for the following stages:

• Green: Now is a great time to visit the Centre. We are nice and quiet at the moment so it is a great time to come to FP!
• Yellow: Now is a popular time to visit the Centre. We are getting a little busier and you may have to queue a short while at some of our stores
• Amber: We are very popular at the moment so allow extra time. Please allow extra time when coming to visit us today as you may have to queue a short while at some of our stores and accessing our car park
• Red: We are very popular at the moment and you may need to queue for a short period. We are very busy right now so please allow extra time when coming to visit us today as you may have to queue to gain entry to the Centre and Car Park and some of our stores.

The Centre is open from 9:30am-7pm Monday – Saturday and 11am-5pm on Sunday. Please check our Opening Times page on our website for full detailed listings. 

From 4pm - 6pm each Wednesday, and 9:30am-10:30am each Saturday, you'll find Quiet Hours to make your experience at Festival Place as relaxed as possible.

Following Government Guidance, the one way system will be removed in Festival Place.

Hand Sanitiser will be readily available in all current locations, all toilets at Festival Place are also open for full handwashing facilities:

• St Johns Square (by Basingstoke Sports Trust)
• Clifton Walk (by M&S)
• The Bus Station
• Wote Street (by Caffè Nero)
• The Atrium (by Gourmet Burger Kitchen and Côte Brasserie)

Yes, the current cleaning regime will continue.