Car Parking
Please be aware that as of 1st January 2026, BP Pulse will be ending many their EV Charging services and Festival Place will be affected by this. Festival Place is working with alternative suppliers to ensure our customers can charge their vehicle in our car park and hope to have further news as soon as possible.
We apologise for the inconvenience this will cause.
Find our car park
To find our car park by sat nav, input this postcode: RG21 7BA
Please note there is a height limit of 2.1m for Festival Way and a limit of 1.82m for Alencon Link.
Car Parking Charges
| Up to 1 hour | £2.00 |
|---|---|
| 2 hours | £3.50 |
| 3 hours | £4.00 |
| 4 hours | £4.50 |
| 5 hours | £5.50 |
| 6 hours | £6.50 |
| 7 hours | £7.50 |
| 8 hours | £10.00 |
| 9 hours | £12.00 |
| 24 hours | £17.00 |
PARK FOR £2.00
Evening parking (5pm - 2am) is just £2.00*
*Only applies to vehicles parking after 5pm and exiting before 2am otherwise standard hourly charges apply.
hozah ticketless parking payment system & methods of payment
Autpay (register once)
Drive in and out with no tickets, apps or queues. Register Once, Pay Automatically
- Visit https://pay.hozah.com/festivalplace
- Enter your vehicle registration and payment details
- That's it – you're set up for every future visit. Each time your vehicle enters the car park, Hozah will automatically take payment according to the applicable tariff – with no need to pay manually or use your phone.
Important: You only need to register once. After that, parking payments are fully automatic.
Autopay (register once)
If you prefer not to pre-register, you can pay for a single visit on your phone after parking.
- Visit https://pay.hozah.com/festivalplace
- Enter the date, start time and duration of parking.
- Continue to checkout.
- Enter your email, vehicle registration and card payment details.
- Hit pay. Simple.
season ticket
Mon-Fri
- Purchase a 5-day Monthly or Quarterly Season Ticket here - £95.00/£270.00
- Purchase a 5-day Annual Season Ticket here - £80.00
Mon-Sun
- Purchase a 7-day Monthly or Quarterly Season Ticket here - £125.00/£345.00
- Purchase a 7-day Annual Season Ticket here - £103.00
Already a season ticket holder? Contact support@hozah.com to ensure your number plate is on the system or check when your existing Season Ticket expires.
ticketless kiosks (cash or card)
For visitors who prefer to pay on site, kiosks are being retained—just enter your registration number.
Car Park FAQs
Yes, Hozah charges a small convenience fee for using Autopay. At FP it's 10p each time you use the car park.
The changes are designed to reflect a modern approach to parking and will see the car park become barrierless, ticketless and largely cashless.
Using number plate recognition technology (ANPR) and an app-free permit system, registered visitors will be able to drive in and out of the car park without the need for a ticket.
We have teamed up with Hozah – the UK's leading provider of automated parking – to let visitors to FP register their car and card details just once online to enjoy cashless, ticketless parking every time they visit.
The new parking system is coming on the 24th September.
The new system is a much more modern, greener and efficient approach to parking, and brings us in line with many other car parks offering barrierless, ticketless and cashless parking.
Absolutely. We understand that some people don't have access to online platforms and they will choose to continue to pay as they have always done at the machines. The only difference will be, is that there will be no tickets and they will have to enter their car registration. All cars number plates will be picked up by the number plate technology.
Yes of course although very few of our visitors choose to pay with cash. The vast majority use a card or their phone.
Payment will never be taken until you have actually visited the centre and the ANPR system has recognised that your car has left the car park.
Absolutely. We understand that some people don't have access to online platforms and they will choose to continue to pay as they have always done at the machines. The only difference will be, is that there will be no tickets and they will have to enter their car registration. All cars number plates will be picked up by the number plate technology.
Our pricing structure will stay exactly the same.
Hozah is the UK's leading provider of automated parking and has provided similar systems for other shopping centres, football clubs and universities.
The online process is different from other organisations which uses an app. This uses an online platform where you register your car details and payment details just once. The ANPR number plate recognition system then picks up your car on arrival and again when it leaves and takes that exact payment from your registered details. It all happens automatically.
It's not pre booking, just pre-registering. You don't have to notify anyone of when you want to visit FP.
If you are not registered there's no problem, you can pay at one of our payment kiosks by just entering your car number plate and then paying by card, cash or phone.
If you are not registered there's no problem, you can pay at one of our payment kiosks by just entering your car number plate and then paying by card, cash or phone.
If you leave the centre without paying and you're not registered, then as with any other car park you will get a penalty notice through the post.
The capacity of the car park is closely monitored and when it's full, the entry will be closed by members of the team to allow the appropriate number of cars to exit before it's reopened.
Parking
Parking at the Festival Place Basingstoke is now simpler, faster and greener, powered by Hozah, a ticketless parking payment system designed to remove stress and queues for drivers. Using automated number plate recognition technology (ANPR) and an app-free permit system – Autopay – registered visitors will be able to drive in and out of the car park without the need for a ticket.
Parking for Festival Place Basingstoke, includes easy access to Basingstoke Town Centre and Train Station.
Our car park has been accredited with the Park Mark award, which recognises Festival Place's commitment to providing an environment where customers can park safely and with confidence.
We also have a disability parking accreditation which can be found here.
Facilities
Facilities include spaces for Blue Badge holders, parents, and children, which are clearly marked and located adjacent to the lifts.
Please note our car park has a height limit of 2.1m for Festival Way and 1.82m for Alencon Link
Motorcycles are welcome to park on any level.
Features
Features also include: bay monitoring lights across spaces on Levels 1 - 4, four find-my-car systems, coloured zones (Purple, Blue, Green, Yellow, Orange).
Find-my-car systems can be found by Cote, on the lower level by Next, by the Blue zone car park payment machines by Lloyds Bank and inside the Purple zone car park payment machines by Flip Out.
The car park is open 24 hours a day.
Car Wash
Find our Car Spa, Wash Shop and Go, on level 3 in the Blue Parking area. Find out more about prices and opening times here.
Terms and Conditions of Use
Our Car Park Terms and Conditions of Use relate to your use of the car park at Festival Place. Hard copies are also available on request at the Festival Place Management Suite which is located on the first floor of the shopping centre.
Questions
For support or enquiries about the new parking system, please contact: support@hozah.com
Or visit: www.hozah.com