It's paw-ty time!

We love dogs at Festival Place – and if you have a well-behaved furry friend who’d love to help you sniff out some great bargains, we’d be delighted to welcome you. Please read our guidelines below to ensure your visit is a pleasure for both you and our other centre visitors.

Festival Place is a dog friendly shopping centre, but your dog is your responsibility whilst visiting. Please ensure you follow our guidance below.

  • Please do not bring anti-social dogs into the centre
  • Your dog must be kept on a non-extendable lead at all times
  • Please remember to always clean up after your dog and take any mess away with you
  • Please alert FP staff in the event of a fouling incident
  • Please do not leave dogs in cars
  • For their own safety, please do not let your dog on the escalators.
  • Your dog should not be left unattended or unsupervised at any time.
  • Large groups of dogs aren't permitted, please limit to 2 dogs per person
  • Please respect individual retailers’ policies on dog admittance – look for dog-friendly stickers in their windows
  • Festival Place reserves the right to ask visitors with dogs to leave if we feel our guidelines are being breached
  • Be mindful - don't let your dog be a nuisance by barking at or pestering other visitors.
  • If you have any questions, please just ask a member of the FP team

How do you know which stores are dog-friendly? Dog-friendly stores will display a sign in their window! We have over 90 stores taking part in the scheme!

Here's our current list of stores who DON'T accept dogs. Please check with individual retailers for the latest update.

  • 3 Store
  • Ann Summers
  • Apple Nails
  • Aray
  • Discovery Centre
  • Clarks
  • Costa
  • Delta Cars
  • Escape Hunt
  • Flip Out
  • Go Go Gadget
  • Greggs
  • HSBC
  • Iceland
  • Kokoro
  • Laser Clinics
  • Lloyds Bank
  • M&S
  • Milan
  • Moss Bros
  • Mr Munch
  • Mr Simms
  • Nandos
  • News Centre
  • Next
  • Pizza Hut Delivery
  • Poundland
  • Santander
  • Savers
  • Shakeaway
  • Sk:n
  • Specsavers
  • Spicy Tadka
  • Sports Centre
  • Sports Direct
  • Superdrug
  • Tesco
  • The Angel
  • The Entertainer
  • The Granary
  • Vision Express
  • Vue
  • Warren James
  • Wimpy

Top Tips from The Lupo Academy

Here are Tracey from The Lupo Academy’s top tips for happy shopping with your dog:

  • Set your dog up for success and go at a quiet time at first. Before the shops open is perfect
  • Go slowly, take your time. Your dog needs to adjust to slippery, shiny floors, bright lights, shop windows, escalators and things like the tannoys and other unfamiliar sounds
  • Let your dog have the chance to check things out, let them sniff things, give them time to watch and take in their surroundings
  • Be careful with automatic doors and lifts, your dog may not be familiar with these so pass through carefully reassuring your dog if needed
  • Take some yummy treats with you so you can make positive associations to the weird novelty they will see Be mindful of spillages including dropped food and cleaning products. Dogs are naturally scavengers so will be drawn to potentially harmful litter
  • Make sure you have poop bags and tissues to clean up after them just in case
  • Check the equipment you are walking them in is secure. Shopping centres are not the place for flexi leads!
  • If your puppy is nervous around people, pass wide and it’s ok to tell someone they can only admire your puppy from afar until their confidence grows.
  • Give other dogs space, not all dogs like to meet others and the shopping centre is not the place for play

© Festival Place 2024