We can be contacted in the following ways:


01256 326022

Customer Lounge

01256 843154

For general enquiries:

For Information on Santa's Grotto, please follow the link:


For Lost Property:

Fill in the Lost Property Form

For Car Park information, including parking charges and season tickets:


For Events and Marketing information: marketing@festivalplace.co.uk

For Public Relations and Press enquiries: marketing@festivalplace.co.uk

For Kiosks and Mall Promotions please email: hannah@mallsolutions.uk


Festival Place Centre Management Suite

1st Floor Paddington House


Hampshire RG21 7LJ

If you wish to contact us with any comments on the centre and the services we offer please use the form below.

The office is manned Monday to Friday and we endeavour to respond to emails within a maximum of two working days. Please remember that there is a person behind this contact form, and to be kind.

Complete the form below

© Festival Place 2024