Festival Place

Sales Assistant - Part Time

Closing: 23 Oct 2026

Salary:

Type: Permanent

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference?


If so, we'd love to hear from you.


At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.


We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.

As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.


You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.


We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.


📍 Location: Basingstoke


🕒 Job Type: Part-time - 22.5 Hours - This will be 3 full days


Flexibility: Full flexibility from Monday to Sunday is required


The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.

Key Responsibilities


Deliver exceptional customer service with a friendly and professional approach

Assist customers with a range of services including pawnbroking, retail sales, and financial products

Maintain high standards of compliance and store presentation

Work collaboratively with your team to exceed targets

Handle transactions accurately and securely

Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required

What We Offer

At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression.


We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.


We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include:


30 days of holiday (including bank holidays), rising to 33 days with length of service

Flexibility to buy or sell holiday days to suit your lifestyle

Access to a private healthcare plan

Cycle to work scheme and season ticket loans

Preferential currency exchange rates

Generous staff discounts – up to 25% off jewellery and high-end watches

Incentive schemes to reward your achievements

Exclusive discounts at leading retailers via our employee perks portal


To apply, please visit this link.

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