Security Officer at FP Team

Security Officer - Festival Place Shopping Centre

Pay rate: £13.47 (Salaried £29,603.14 PA)

Hours: Full time - 42 hours on average per week 

Shifts - 4 on 4 off Rolling nights and days shift pattern 

Shift times - 0700-1900 + 1900-0700 - Paid Breaks 

Mitie is looking for security officers who can deliver unprecedented customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. Working in a Shopping Centre Environment no 2 days are the same. 

About Festival Place

Festival Place is a 1.1m sq ft shopping centre situated in the centre of Basingstoke, just off the M3, housing over 140 big brand stores including Next, Marks & Spencer, Apple, and H&M. It is home to over 20 mouth-watering eateries including BrewDog, Côte Brasserie, Las Iguanas, Ask Italian, Pizza Express, Wagamama, Pret, Five Guys, and Nando's and a 10 screen Vue multiplex cinema. Festival Place provides you with a safe shopping experience. We employ a number of overt security measures, but also operate a number of unseen, covert security measures for your protection. More info can be found here: https://www.festivalplace.co.uk/ 

Main duties:

To deliver industry leading customer service

To deter violence, public order or ASB offences 

To conduct patrols of the Shopping Centre 

Liaising between CCTV Operators and The Duty Management Team to support the reduction of crime and stock loss for our retailers. 

Liaise with the store management teams and carrying our regular "Buddy" Store visits to assist with Crime prevention advice, identification of offenders and crime reporting. 

Work in collaboration with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in the Town Centre

To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

To highlight and address any H&S concerns 

Testing of Live safety systems as required 

Attending Fire Alarm activations and assisting in evacuations in accordance with the Centres emergency plans. 

Benefits to working with Mitie include:

Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
Access to MY FP App which offer local discounts to Festival Place Employees 
SIA Re-licencing programme
Comprehensive induction and training programme
Apprenticeship schemes
Progression and development opportunities
Free uniform supplied

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

*Please Note*

You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role 

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.