Festival Place gift cards are available to purchase in the centre from the Customer Lounge located on the Upper Level. Gift cards can also be purchased online via https://festivalplace.giftify.me/. You can opt to click and collect your gift card from the Customer Lounge or select for the gift card to be posted to your chosen delivery address

Please note there is a £5.99 delivery fee when purchasing a gift card for delivery and no envelope will be sent, just the physical card.

Festival Place runs from St John’s Square all the way to Festival Square.

Adding a gift card to your phone wallet is simple – just scan the QR code on the back of your gift card to add the card to your phone wallet.

Your gift card can be spent in most Festival Place stores and restaurants. It can’t be used online.

Participating retailers include:

• Accessorize
• Afrizi
• Aimy Beauty
• Ann Summers
• Apricot
• Aray
• ASK
• Auntie Anne’s
• Baggage World
• Beaverbrooks
• Blacks
• Boswells
• Brewdog
• Bubble CiTea
• Burger King
• Build-a-Bear
• Café Giardino
• Café Nero
• Card Factory
• Chi
• Chopstix
• Claire’s
• Clarks
• Clintons
• Coochani
• Costa
• Cosy Club
• Cote
• EE
• El Bigote
• Ephesus
• Ernest Jones
• Escape Hunt
• F.Hinds
• Fatface
• Fig & Fox
• Five Guys
• Flip Out
• Flying Tiger
• G Factory
• Gogo Gadget
• Goldsmiths
• Grape Tree
• Greggs
• H&M
• H.Samuel
• Han’s Buffet
• Heavenly Desserts
• HMV
• Holland & Barrett
• Hotel Chocolat
• Iceland
• Jack Jones
• JD
• Kushti Comics
• La Vo Patisserie
• Laser Clinics
• Las Iguanas
• Love Churros
• Lovisa
• Lush
• Mango
• Marks and Spencer
• Menkind
• MINISO
• Mobile Bitz
• Monsoon
• MOSS
• Mr Simms
• Nando’s
• New Look
• Next
• Office
• Pandora
• Pizza Express
• Pizza Hut
• Poundland
• Pret
• ProCook
• Purely Home
• Quiz
• River Island
• Rituals
• Ryman
• Savers
• Schuh
• Shakeaway
• Sia Beauty
• Skechers
• Slater Menswear
• Slim Chickens
• Smiggle
• Sophie Street
• Sostrene Grene
• Specsavers
• Spicy Tadka
• Sports Direct
• Starbucks
• Superbowl UK
• Superdrug
• Superdry
• Swarovski
• Tech and Vape
• Tesco
• The Angel, Wetherspoons
• The Body Shop
• The Entertainer
• The Fragrance Shop
• The Perfume Shop
• The Watch Lab
• Three
• Timpson
• TK Maxx and Homesense
• Toytown
• Trespass
• Trilbys
• Typo
• Vodafone
• Vue Cinema
• Warren James
• Waterstones
• Wenzels
• Wimpy
• Yankee Candle
• Yogoo

Please note more retailers are often being added.

Your gift card will expire one year from the date of purchase.

You can check your gift card expiry date through the Giftify App or online at https://festivalplace.giftify.me/.

You can check your gift card balance by visiting our Customer Lounge on the Upper Level, online at https://festivalplace.giftify.me/ or by downloading the Giftify App from your app store.

Unfortunately not. You can only return the gift card if you are the purchaser, and return with a receipt within the refund time frame.

Festival Place gift cards are for single load only, they cannot be topped up or reloaded.

Only cards purchased online need to be activated. To activate a gift card purchased online please visit: https://festivalplace.giftify.me/.

Most refunds take 2-3 business days to be applied to the balance.

The minimum amount that can be added to the gift card is £5 and the maximum amount is £500.