Let us be your Christmas helpers

If your Christmas to-do list is growing by the day and time seems to be running out, let us help.

We can make the run-up to Christmas a breeze, whether it’s wrapping your presents or providing somewhere to store those heavy shopping bags.

Every December, the St. Michael’s Hospice Happy Wrappy team sets up in the centre to help you get Christmas all wrapped up in return for a small donation.

The annual service is always in demand as the talented team helps you create beautiful presents that will look amazing under the Christmas tree.

Our Customer Service Lounge also offers a selection of super-convenient services from its base on the upper level opposite Starbucks.

These include:

Lockers

Weighed down with shopping bags and want to watch that Christmas movie at Vue? Take the weight off your shoulders by using our handy storage facilities and lockers.

Dry Cleaning

If you need an outfit spruced up for that Christmas or New Year’s party, take advantage of our first-rate dry cleaning service. Just leave your garments with us and we'll get them back to you speedily and beautifully clean!

Gift cards

Struggling to choose a present with the wow factor? When they're just soooo hard to buy for, a Festival Place Gift Card is the answer. We’ll help you buy Gift Cards, check your balance, receive help with expired Gift Cards, and check which retailers accept the cards.

CollectPlus

Have your items delivered to our convenient CollectPlus point or return things easily from over 350 brands. You can also send your parcels across the UK.

Kiddy Car Hire

Take the weight off your children's feet by pulling into our Kiddy Cars pitstop! We have Strollex Strollers that come in various car designs and colours and are a fun way for kids to travel around the shopping centre while you do your Christmas shopping. Hire a Kiddy Car from just £3 (£20 cash deposit required).

Onward Travel

Need a taxi home after a festive evening out at Festival Place? We can call you a cab from trusted local firms and also have bus and train timetables.

Free Mobile Phone Charging

Our ChargeBox unit is free and easy to use, offering you 30 minutes' free charging for your mobile device to ensure you don't run out of juice while Christmas shopping or enjoying a bite to eat.

Calm Corner

A small, quiet zone within the lounge just right for children wanting a little time out from the busy shopping environment.