Welcome back to Festival Place
You’ll notice a few changes and we will ask you to keep to social distancing to ensure we continue to look after each other.
Plan Your Visit
Take a look at our handy Plan Your Visit guide.
The toilets by GAME and by Lloyds Bank will be open for customer use. There is a thorough cleaning regime in place, with these toilets being cleaned regularly throughout the day.
Please note that these toilets will be for closed for deep cleaning throughout the day.
You will need to book an appointment online to visit retailers including:
Face Coverings are now compulsory around the mall at Festival Place and will also need to be worn in individual shops, as per Government Guidance.
If you forget your Face Covering, Face Masks can be purchased from the vending machine by Lloyds Bank toilets (from Friday 24th July). The vending machine will dispense Face Masks for £4 per mask. Both cash and card are accepted.
Auntie Anne's (Takeout from store, Just Eat, Deliveroo, Uber Eats)
ASK (Opening July)
Bubble CiTea (Takeout from store, Deliveroo)
Burger King (Takeout from store, Dine in available, Deliveroo, Just Eat)
Cafe Giardino (Dine in)
Caffè Nero (Takeout from store)
Chi (Takeout from store, Dine in available, Deliveroo)
Coal Kitchen (Dine in available)
Costa (Porchester Square, Dine in available, Takeout from store)
Cosy Club (Dine in available)
Côte Brasserie (Opening August)
Dum Dum Donuts (Opening TBC)
Festival Street Kitchen (Wednesday - Sunday, Seating available outside FSK, Takeout from store, Deliveroo, Need for Feed)
Gourmet Burger Kitchen (Dine in, Order on the GBK app for delivery or collection, Just Eat)
Granary (Takeout from store, Dine in available)
Greggs (St Johns Square,Hollins Walk and Bus Station, Takeout from store)
Kokoro (Dine in, Takeout from store, Deliveroo)
Mr Munch (Dine in available)
M&S Cafe (Dine in and Takeaway available)
Nando's (Dine in available, Order onlinefor collection and delivery, Deliveroo)
Patisserie Valerie (Opening TBC)
Pizza Express (Opening TBC)
Pret a Manger (Takeout from store, Order online, Dine in available)
Shakeaway (Takeout from store)
Spicy Tadka (Order online or via the Spicy Tadka app for delivery and collection, Just Eat, Dine in available with prebooking)
Starbucks (Takeout from store)
The Angel (Dine in available, Table service via the Weatherspoons app)
The Sushi Maki (Dine in available, order online for takeout and collection via Hopt)
Wagamama (Dine in, Order onlinefor collection from store, Deliveroo)
Wimpy (Takeout from store, Ubereats, Just Eat, Deliveroo, Dine in available)
Yogoo (Takeout from store, Ubereats, Just Eat, Deliveroo)
The Customer Lounge is now open on the upper level.
Please follow our new one way entry system in store, and take note that not all facilities are open. These include our changing rooms and dry cleaning, which are currently unavailable.
The Customer Lounge is also currently open from: 9am-6pm Monday - Saturday & from 11am - 5pm on Sundays.
Collect +, photocopying and gift card services are all still available.
There is currently a one way system in place at the Centre. Please follow the floor sticker guides and keep to the left when making your way around Festival Place.
The Centre is open from 9am-6pm Monday – Saturday and 11am-5pm on Sunday. However, it is best to check individual retailer pages for store specific hours as these may differ.
Our First Aiders are always on hand to help customers in their time of need. However due to the current climate, there are a few changes in the ways in which the FP Team will respond.
Social Distancing will be adhered to where possible, and disposable PPE will be used by the First Aid Responders.
Hand Sanitising points can be found inside the entrances to Festival Place at:
St Johns Square (by Basingstoke Sports Trust)
Clifton Walk (by M&S)
The Bus Station
Wote Street (by Caffè Nero)
The Atrium (by Gourmet Burger Kitchen and Côte Brasserie)
Got more questions?
Please email firstname.lastname@example.org and the FP Team will be in touch.